H-4: Principal Support Officer
Post N° H-4/ Ref. No 2025_00100
JOB DESCRIPTION - please click here.
- University degree in a relevant field of study (Law, Public or Business Administration, Human Resources) or equivalent education coupled with relevant professional experience.
- Good working experience in writing policies and procedures in the international private or public sector.
- Demonstrated ability and experience in creating and developing diverse, inclusive and high performing teams through the application of inclusive leadership principles and practice.
- Minimum eight years’ experience in an employee relations area.
- Developed sense of human relations and a high degree of maturity, diplomacy, discretion and sound judgment.
- Knowledge of a broad range of human resource strategies and practices, including talent acquisition, compensation, performance management, safety, hiring and employee relations; ability to apply these strategies and practices in compliance with employment regulations.
- Knowledge and proven experience with the end-to-end staff employment lifecycle, from the selection and recruitment of a new employee to the off-boarding of departing staff.
- Strong critical thinking and decision-making capabilities.
- Strong analytical thinking skills with demonstrated ability to synthesise data and determine trends.
- Excellent communication skills (written, oral, and presentation).
- Excellent influencing and negotiating skills.
- Demonstrated ability to resolve complex issues effectively and with empathy and tact.
- Strong project and change management skills.
- Excellent interpersonal and collaboration skills.
- Excellent active listening skills.
- Hands-on, working experience in writing policies and procedures.
- Ability to multi-task, manage time and work effectively under pressure while producing high-quality products under short-notice deadlines.
- Ability to proactively identify and resolve issues as they arise, with a risk and compliance mindset.
- Ability to contribute and work in cross–functional projects.
- Ability to develop resourceful and effective solutions to problems, focus on team performance goals and track metrics to measure performance improvements.
WHAT DO WE OFFER?
- Multicultural environment
- Initial three year contract with competitive monthly tax-free salary (subject to Article 19 of the Ottawa agreement on exemption of Taxation)
- Additional benefits for expatriate staff including expatriation and education allowances (where applicable) and additional home leave
- Excellent health coverage
- Great work/life balance
- Generous annual leave of 30 days plus official holidays
- Pension Scheme
POST DETAILS
HOW TO APPLY?
All candidates (internal and external) should refer to the FAQs before applying.
NSPA internal candidates must submit additionally their latest completed performance report.
NSPA staff members of the same grade can submit a transfer request till 17 August 2025.
Applications sent via e-mail will be automatically rejected.
All application deadlines are based on the Central European Time (CET) zone.
IMPORTANT NOTES
Qualified redundant NATO civilian candidates of the same grade will be considered in priority.
Interviews are expected to be held approximately six weeks after the application closing date. The Talent Acquisition and Development Office shall let you know in due course the outcome of the screening process.
Moreover, due to the broad interest in NSPA and the large number of potential candidates, telephone or email enquiries cannot be dealt with.
The Agency would appreciate it if addressee countries could provide their support by submitting candidates whose security clearance can be effected (or confirmed) rapidly and who could report for duty as soon as possible after selection.
- Basic monthly salary: EUR 10 872.71, tax free.
HOW TO APPLY?
All candidates (internal and external) should refer to the FAQs before applying.
NSPA internal candidates must submit additionally their latest completed performance report.
NSPA staff members of the same grade can submit a transfer request till 17 August 2025.
Applications sent via e-mail will be automatically rejected.
All application deadlines are based on the Central European Time (CET) zone.
IMPORTANT NOTES
Qualified redundant NATO civilian candidates of the same grade will be considered in priority.
Interviews are expected to be held approximately six weeks after the application closing date. The Talent Acquisition and Development Office shall let you know in due course the outcome of the screening process.
Moreover, due to the broad interest in NSPA and the large number of potential candidates, telephone or email enquiries cannot be dealt with.
The Agency would appreciate it if addressee countries could provide their support by submitting candidates whose security clearance can be effected (or confirmed) rapidly and who could report for duty as soon as possible after selection.
NSPA as an employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NSPA welcomes applications of nationals from all Member States and strongly encourages women to apply.
EMPLOYMENT STATUS REQUIREMENT FOR CURRENT MILITARY OR ADMINISTRATION POST HOLDERS:
Please note that if you currently hold a military or administration post, you will be required to decide, in accordance with your national authorities' regulations, whether to retire or resign from your post, or apply for special leave from your national authorities. If you are invited to a preliminary interview, you will be asked to indicate your preference at that time as well.
EMPLOYMENT STATUS REQUIREMENT FOR CURRENT MILITARY OR ADMINISTRATION POST HOLDERS:
Please note that if you currently hold a military or administration post, you will be required to decide, in accordance with your national authorities' regulations, whether to retire or resign from your post, or apply for special leave from your national authorities. If you are invited to a preliminary interview, you will be asked to indicate your preference at that time as well.
IMPORTANT NOTE:
Your application should be submitted in one go and you will not be able to modify your data once submitted.
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Position Number: H-4
Ref. No.: 2025_00100
Position category: Human Resources
Grade: NATO grade 20:A4
Minimum educational level: University Degree (Master)
Duty location: Capellen, Luxembourg
Who can apply?: NATO Civilian Staff and external candidates who are nationals of a NATO member country are invited to apply.
Deadline: 31 August 2025
Vacancy status: Receiving applications until deadline
